Refund Policy


Killstreak Gaming Company offers a 15-day money back guarantee after receiving your order. You can return a Killstreak Gaming Company product if not completely satisfied within 15 days of date of receipt, based on the date of delivery according to the carrier tracking number. All returned products are subject to a 20% restocking fee – no exceptions. Absolutely no refunds for shipping costs or custom work (i.e., custom paint, special order chassis, custom modifications, etc.). Any component that undergoes custom paint or artwork services will be deducted from the refund amount, in addition to the restocking fee and cost of those services. All systems must be returned in their factory configuration with correct serial numbers and no signs of being modified. Return shipping costs are the responsibility of the customer regardless of the reason for return. You are responsible for any shipping damages when shipping to us, we suggest you pay for insurance to the shipping carrier that covers the cost of the merchandise. All returned merchandise must be accompanied by its original packaging, accessories, and manuals, otherwise your return may be subject to additional fees. 15-day money back guarantee only applies to products sold directly by Killstreak Gaming Company. Orders over $2,500 (before sales tax) and orders that have been financed are not eligible for return. You must contact Killstreak Gaming Company customer support for a Return Merchandise Authorization # prior to return of merchandise by emailing


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